Working with a real estate agent: Things you need to know

Real estate agents in Ontario are required to walk you through this guide before providing services or assistance to you.

Working with a real estate agent — page 2
This section describes the benefits of working with a real estate agent, what you can expect,
and the responsibilities of clients.
Know the risks of representing yourself — page 4
This section explains the risks if you choose not to work with a real estate agent and the risks of
receiving assistance from a real estate agent who is working for the person on the other side of
the transaction.
Signing a contract with a real estate brokerage — page 6
When you work with a real estate agent, you sign a contract with the brokerage the agent works
for. These contracts are called representation agreements. This section highlights what you should
look for before you sign.
Understanding multiple representation — page 9
Multiple representation means the brokerage, or the agent represents more than one client in the
same transaction. This section explains how multiple representation works, the risks, and what to
expect if you agree.
How to make a complaint — page 11
Ontario brokerages and real estate agents are accountable for their conduct. This section tells you
how to raise a concern with the brokerage and with RECO.

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